{"id":4281,"date":"2024-12-20T17:50:36","date_gmt":"2024-12-20T14:50:36","guid":{"rendered":"https:\/\/www.sightsciences.com\/us\/?page_id=4281"},"modified":"2025-04-15T22:31:36","modified_gmt":"2025-04-15T19:31:36","slug":"tearcarepromiseterms","status":"publish","type":"page","link":"https:\/\/www.sightsciences.com\/us\/tearcare\/tearcarepromiseterms\/","title":{"rendered":"TearCare Promise Terms"},"content":{"rendered":"<p><strong>All retreatment claims must be submitted by or postmarked as of September 30, 2024. Any retreatment claims submitted or postmarked after September 30, 2024, will not be accepted.<\/strong><\/p>\n<p><strong>Program Terms and Conditions<\/strong><br \/>\nTo participate in the TearCare\u00ae Promise program, patients must meet the below clinical requirements and consent to the retreatment plan. Full reimbursement shall constitute the cost of the procedure to the patient minus any prior patient rebates up to $900. A copy of the bill noting completion of the TearCare\u00ae procedure and cost of procedure is required to process any claims.<\/p>\n<p><strong>TBUT and SPEED scores are the ONLY sign and symptom measures recognized as valid measurements in the TearCare\u00ae Promise Program.<\/strong> Prior to first treatment, a patient\u2019s baseline signs (TBUT) and symptoms (SPEED score) must be noted in the medical record. Both TBUT and SPEED score must be captured.<\/p>\n<p><strong>Post initial TearCare evaluation (retreatment claim):<\/strong><br \/>\nIf 4-6 weeks after a patient\u2019s initial TearCare\u00ae procedure the TBUT has not improved by 50%, <strong>AND<\/strong> SPEED score has not improved by 50%, Sight Sciences will provide the patient (via their prescribing health care provider) free-of-charge a set of SmartLids\u00ae for a second treatment if the patient so chooses to be retreated. All retreatment claims must be submitted by or postmarked as of September 30, 2024. Any retreatment claims submitted or postmarked after September 30, 2024, will not be accepted. Any retreatment claims submitted on or before September 30, 2024, will still be eligible for a reimbursement claim if such reimbursement claim otherwise meets the requirements outlined in these Terms and Conditions.<\/p>\n<p><strong>Post Retreatment Evaluation (reimbursement claim):<\/strong><br \/>\nIf 4-6 weeks after the second treatment the patient\u2019s TBUT has not improved by 50% over original baseline, <strong>AND<\/strong> SPEED score has not improved by 50% over original baseline, Sight Sciences will reimburse the patient\u2019s TearCare procedure cost, excluding any prior rebates paid or other visitation fees that may be charged by the practice or facility. The patient will need to provide evidence of the cost of the TearCare\u00ae procedure (up to $900).The TearCare\u00ae Promise Program is only available to patient-pay patients, i.e., those not seeking reimbursement for the value received from this treatment from either commercial or government payors. By submitting this TearCare\u00ae Promise claim form, you are confirming that you are not a federal health care program beneficiary or eligible for Medicaid (including Medicaid managed care), Medicare (including Medicare gap or Medicare Advantage), TRICARE, Veterans Affairs, or similar state or federal programs. The TearCare\u00ae Promise program is prohibited for minors, and is void where prohibited by law, or otherwise restricted.Your rights to this program cannot be assigned or transferred and this program is void where restricted or prohibited by law. Excessive submissions may constitute fraud and may result in federal prosecution under the US mail fraud statutes (Title 18, USC 1341 and 1342). All submitted materials become property of Sight Sciences and will not be returned.<\/p>\n<p><strong>Privacy:<\/strong> Your contact information may be used by Sight Sciences for market research and marketing purposes. Not applicable to California residents unless they have opted into this program. None of the information provided will be shared with third parties except for third parties contracted to provide services to Sight Sciences under this program. Your contact information will be protected by Sight Sciences\u2019 privacy policy. For information on Sight Sciences\u2019 Privacy Policy go to: <a href=\"https:\/\/www.sightsciences.com\/privacy-policy\" target=\"_blank\" rel=\"noopener\">https:\/\/www.sightsciences.com\/privacy-policy<\/a><\/p>\n<p>Sight Sciences, Inc. reserves the right to rescind, revoke or amend this TearCare\u00ae Promise program without notice.<\/p>\n<p>Call 1-888-580-8286 weekdays, 8am to 5pm CT if you do not receive notification of claim status within 30 days of the postmark date on your TearCare Promise claim.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div style=\"margin-bottom: -25px;\">TC-2389-US.v5<\/div>\n","protected":false},"excerpt":{"rendered":"<p>All retreatment claims must be submitted by or postmarked as of September 30, 2024. Any retreatment claims submitted or postmarked after September 30, 2024, will not be accepted. Program Terms and Conditions To participate in the TearCare\u00ae Promise program, patients must meet the below clinical requirements and consent to the retreatment plan. Full reimbursement shall [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4416,"parent":2812,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4281","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TearCare Promise Terms - United States<\/title>\n<meta name=\"description\" content=\"To participate in the TearCare\u00ae Promise program, patients must meet the below clinical requirements and consent to the retreatment plan.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sightsciences.com\/us\/tearcare\/tearcarepromiseterms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TearCare Promise Terms\" \/>\n<meta property=\"og:description\" content=\"To participate in the TearCare\u00ae Promise program, patients must meet the below clinical requirements and consent to the retreatment plan.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sightsciences.com\/us\/tearcare\/tearcarepromiseterms\/\" \/>\n<meta property=\"og:site_name\" content=\"United States\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-15T19:31:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sightsciences.com\/us\/wp-content\/uploads\/sites\/4\/2025\/04\/featured_image_1200_630.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sightsciences.com\\\/us\\\/tearcare\\\/tearcarepromiseterms\\\/\",\"url\":\"https:\\\/\\\/www.sightsciences.com\\\/us\\\/tearcare\\\/tearcarepromiseterms\\\/\",\"name\":\"TearCare Promise Terms - 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